When you look at the back wall on most fridges you will notice condensation or maybe a thin layer of ice, when you look again a few hours later it’s gone. The water this generates runs down the back wall & into a small hole at the back of the fridge usually level with the bottom shelf just above the top of the salad drawers. This will almost certainly be blocked so the water has no escape route therefore overflowing down under the salad drawers

What to do: try clearing the hole with something like a pipe cleaner. We use a syringe with a thin flexible plastic tube on the end & force the water down the hole with air pressure & out into the drain tray. If this doesn’t work we may need to attend & use the pressure steamer to clear it through in which case please either fill in the enquiry form, give us a call or send an e-mail & we’ll get you booked in